Skills & Advice For Becoming a Community Manager
Join Ibs and Lauran for a relaxed chat, where they go over how they started in the Industry, the skills required for being a community manager and advice for those looking to do the same thing.
Lauran started her career in the Games Industry in 2009 when she joined EA as a Junior Product Manager. That was enough to give her the Games Industry bug, and from EA she went on to work at Codemasters Guildford as Office Manager for the Bodycount Dev team before completing a short stint at Media Molecule as Studio Assistant.
In 2012 she arrived at Lionhead Studios as PA/Team Admin and within 2 years had moved into Community Management. Her role at Lionhead saw her appear on stage at the Microsoft Keynote at E3 2014 (and was subsequently trending on twitter as ‘#FableRedHead’ – true story). Her biggest achievement to date was to present Fable Legends on stage with Phil Spencer at the Windows 10 Devices announcement in 2015.
Since then she has worked for Glowmade, Hello Games, Media Molecule and Xbox in Community/Marketing roles and is now proud to be working with Sega alongside Two Point Studios!
Ibrahim started working in the industry in 2005 as a games tester at SEGA Europe. After 4 years he decided to change direction and worked as an online community moderator at PlayStation before moving agency side in 2012 where he became a community manager, managing the global social media platforms for Capcom, including Resident Evil, Street Fighter and Dead Rising. In 2013 he started working at 2K Games, where for 4 years he helped develop an International social & Community strategy for Borderlands, WWE 2K and Mafia III.
He has now come full circle back to SEGA Europe, where he’s the Community Marketing Manager, working across all brands and pillar studios.